Volunteer Guidelines

Volunteer Guidelines

Before making a registration of a volunteer of Make-A-Wish^® Hong Kong, please read the following guidelines carefully.

What is “volunteers”?

Volunteer is a person, s/he who renders services to social service agencies and clients without remunerations.

The rights of Make-A-Wish^® Hong Kong’s volunteers:

-              Understand the service value

-              Have the choice of participating in the service freely

-              Request for a certificate of your voluntary services

-              Obtain orientations and proper trainings

-              Have insurance coverage when performing voluntary duties for Make-A-Wish^® Hong Kong

-              Have protection of the personal information confidentiality

The responsibilities of Make-A-Wish^® Hong Kong’s volunteers

~ To service users ~

-              Understand the relationship with the service users, respect to their privacy and encourage their own abilities in making decisions

-              Not to disclose any information of service users to others

-              Destroy all personal information or contacts of the service users after the completion of services

-              Not to accept any types of gifts from service users or their families in order to present and keep a honest image of the agency and volunteers

-              Not to make any commitments to the service users by the identity of “the Agency Representative”

-              Not to promote your own business, any products and message when performing voluntary duties

-              Keep appropriate attitudes when performing the voluntary duties, e.g. dress-up properly, report duty on time, no smoking, no drinking etc.

~ To Make-A-Wish^® Hong Kong ~

-              Respect to our mission and service modes

-              Follow the service instructions and guidelines of Make-A-Wish^® Hong Kong

-              Reflect your feedbacks actively

-              Join the sharing and training sessions actively while participate in evaluations objectively

-              Respect for other volunteers

-              Keep updating of your personal information

-              Report to Make-A-Wish^® Hong Kong immediately in case of any emergency

Make-A-Wish^® Hong Kong treasures for your support. Thank you very much for your volunteer registration.